Zanesville heating and cooling repairman accused of repeat consumer protection violations

ZANESVILLE — Ohio Attorney General Mike DeWine today announced a lawsuit against a Zanesville man accused of repeatedly failing to deliver promised heating and cooling services to Ohio consumers.

The lawsuit accuses Alan Vohs, doing business as Alan Able Heating and Cooling, of violating Ohio’s Consumer Sales Practices Act and Home Solicitation Sales Act.  

In 2016, the Muskingum County Common Pleas Court entered a judgment against Vohs for similar violations after the Ohio Attorney General’s Office filed a consumer protection lawsuit against him in 2015. Under the judgment, Vohs was ordered to pay $7,912 to reimburse nine consumers and he was prohibited from entering into new consumer transactions until he fulfilled his obligations under the judgment. 

According to the new lawsuit, Vohs has made no payments under the 2016 judgment and has continued to violate the law by taking money from consumers for service he never provided or for work that was shoddy.

Since the previous case, 11 additional consumers have filed complaints about Vohs with the Ohio Attorney General’s Office or Better Business Bureau. Estimated damages among those 11 consumers total more than $7,800.

The Attorney General’s lawsuit, filed in the Muskingum County Common Pleas Court, accuses Vohs of failing to deliver promised services, performing shoddy work, failing to register his business name with the Ohio Secretary of State, engaging in consumer transactions while owing money to consumers under a previous judgment, and failing to give consumers proper notice of their right to cancel.

In the lawsuit, the Attorney General seeks reimbursement for consumers and an injunction to prohibit Vohs from engaging in consumer transactions in Ohio.

Consumers who suspect an unfair or deceptive practice should contact the Ohio Attorney General’s Office at or 800-282-0515.

Posted on May 15, 2017 .